And then in two years, the expectation from the client is, ‘I don’t want 1,000 people. They might have 1,000 people in there. OSP Salesforce outsourcing service provider companies, our partners, have these very large contracts with our end clients.
KPMG brings together deep industry expertise, a trusted AI framework, and proven delivery capabilities to help clients move agentic AI from experimentation to enterprise scale. Salesforce is the #1 AI CRM, helping companies connect with their customers in a whole new way through the power of agents, data, and apps working together. Trusted by millions of users and over 600,000 companies worldwide, Apollo combines one of the industry’s largest B2B contact databases with a purpose built GTM intelligence engine and a full execution stack, in an all-in-one system.
Clients want real ROI (return on investment). Time-to-value–if you think about traditional delivery models that might have been people heavy and time-to-value was OK, but maybe not what the expectation is these days, clients want time-to-value quickly. So I share that all to say we’ve never had these many expectations, which is a great thing, across all of Salesforce on our ecosystem, specifically our partners.

Best-in-Class Portfolio Monitoring

Hopefully that’s the message that people are also seeing with this headless focus. Unlike the https://bestsalesforcepartners.com/ Consulting Partner Program, which focuses on competencies and customer delivery, reseller tiering is primarily driven by commercial performance. “Vonage is focused on what businesses around the world and of all sizes require, and on solving real-world problems,” Reggie Scales, President and Head of BU Applications, Vonage, told Channel Dive in an email.

New Compliance, Governance Tools

That means Gemini can now be used to perform tasks like sales pipeline health checks, account summaries, and case triage across sales, service, finance and advertising workflows. Instead, Gemini takes advantage of Salesforce’s new headless architecture, which is also built on MCP and brings Salesforce capabilities to any AI model or agent. “Hyperforce running natively on Google Cloud will extend the same security, compliance, and resilience standards we hold ourselves to.
The AgentExchange marketplace unifies Salesforce’s AppExchange, Slack and Agentforce and brings users agents from Google, Anthropic, Box and other vendors. The Slack Agent Kit will give developers enhanced Bolt frameworks and new command-line interface (CLI) commands for bringing agents into Slack even if they were built in another platform or with another framework. The Slackbot MCP Client will allow users to connect applications and agents and orchestrate work through Slackbot, with Slackbot routing requests and managing multi-step workflows across the stack.
He started writing for ChannelPro back in 2016, focusing on a mixture of news and technology guides, before becoming a regular contributor to ITPro. Topics regularly cover cloud technologies, cyber security, software and operating system guides, and the latest mergers and acquisitions. With Agentforce 360, Salesforce said it is enabling partners to build, package, and sell AI-powered agents and applications using more than 500 pre-built features within its platform.

• “When expertise becomes a product, whether it is managing livestock, resolving patents, or optimizing shipbuilding, it shows how much potential exists once you give people the right foundation.”
• This kit aims to help small businesses streamline operations and enhance rev…enue generation with AI-driven insights and collaboration tools.
• Whether you’re evaluating Salesforce partners, planning a new implementation, building an AppExchange product, or exploring Agentforce opportunities, our team is ready to help.
• A complete guide to the Salesforce Partner Program FY27, covering consulting, ISV, and cloud reseller tracks, new competencies, partner tiers, benefits, incentives, and key changes from previous years.
• Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution.

Enterprises are accelerating investment in AI, data, and automation, but many still struggle to realize meaningful business value. Cisco’s AI Rally Kit delivers high performance AI without the engineering pain Xenai Digital said the project delivered a 442% return on investment for Fiji Airways, unlocking operational efficiencies across marketing, customer service and sales, and enabling more personalised travel experiences. The two companies designed and deployed AI agent solutions that, according to Cloudwerx, now resolve 60% of Xero’s online customer queries instantly, supporting an ecosystem the company said has grown to five million customers.
IBM has a growing library of prebuilt assets, assessments, quick-starts and accelerators designed to enhance native Salesforce functionality and get solutions in-market faster. IBM® and Salesforce help AI-era enterprises get more return on investment (ROI) from technology investments through customer experiences. I feel like we’ve hit the ground running on the Informatica discussion. It’s really been 10 years since we’ve been relaunched and reimagined what a program looks like for the agentic era. It’s my job to go meet them and advocate for them. Everything I think about with our consulting partners is a growth mindset.
DALLAS, Sept. 14, 2026 /PRNewswire/ — Brillio, The Enterprise AI Accelerator, today announced that it has joined the Salesforce Forward Deployed Engineering (FDE) Partner Network, an invitation-only program that brings together a select group of partners recognized for their Agentforce implementation strength, deep industry expertise, and proven ability to help enterprises move AI from pilots to production at scale. New York City business leaders are entering 2026 with near-universal confidence in their own growth, but a 10-point gap between confidence in the growth prospects of their companies and the city itself. Our people share a sense of purpose in the work we do, and a strong commitment to increasing access to education and opportunity, advancing mental health, and supporting community vitality. The KPMG global organization operates in 138 countries and territories and has more than 276,000 people working in member firms around the world.